All Branches Closed August 2

All HPL Branches are closed on Sunday August 2, 2026. Bookmobile is off the road and Extended Access is unavailable. Our Virtual Branch is open at hpl.ca. www.hpl.ca/hours

Published:
Friday, July 31, 2026 - 9:00am
All Branches Closed for Civic Holiday

All HPL Branches are closed on Monday August 3, 2026 for Civic Holiday. Bookmobile is off the road and Extended Access is unavailable. Our Virtual Branch is open at hpl.ca. www.hpl.ca/hours

Published:
Friday, July 31, 2026 - 8:00am
Kenilworth Branch Accessible Washroom Out of Order

The accessible washroom at Kenilworth Branch is not working. We aim to get it fixed quickly.

Published:
Thursday, July 30, 2026 - 5:45pm
New Loan Periods - Effective Monday, August 31

As of Monday, August 31, new loan periods will come into effect to shorten the wait time for popular hold items.

DVD Express - 3 days

DVDs and Blu-rays - 7 days (fiction, children's and languages) 

Magazines - 7 days

Bestseller Express - 14 days

DVDs and Blu-rays - 14 days (non-fiction and TV series)

Books - 21 days

Music/Books on CD and Children's Express - 21 days

Please visit www.hpl.ca/borrowing for more details.

Published:
Tuesday, July 28, 2026 - 2:30pm
Study Halls Pause for Summer Break

After Hours Study Hall is not available in July and August. Hours will resume Tuesday, September 8. www.hpl.ca/study-halls

Published:
Tuesday, June 23, 2026 - 3:00pm

Refund Policy

Hamilton Public Library will provide refunds for the following:

  • Flawed print jobs due to printer error. Refunds are granted in the form of Print Credits only and for legitimate reasons at the discretion of Library staff. See Non-Cash Adjustment procedures.
  • Merchandise (e.g. Headphones, USB, etc.) that has been reported faulty or damaged.
  • Shared space bookings that have been cancelled within ten (10) business days. Please see the Program Room & Rentable Spaces Policy for more details.
  • If eligible for a refund for ANY item or service:
    • Original receipt may be requested.
    • You must provide your library card.
    • Cash refunds up to $25 can be done at a branch (provided they have the cash on hand to do so).
    • Cash Refunds over $25 should be forwarded to the Financial Services office and will be done through the accounts payable process (via a cheque).”
  • Questions regarding refunds may be directed to Customer Service at 905-546-3200 x3275.

Publish Date

December 2018